Last updated: November 21, 2025

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These Moderation Guidelines explain how Rate My Adjuster ("we," "our," or "us") manages user-submitted reviews, ratings, and other website content. Our goal is to maintain a respectful, honest, and safe platform while protecting users and adjusters from harmful or inappropriate content.

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These guidelines apply to all users and all submissions.

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1. Overview of Moderation

Our moderation approach focuses on:

• Promoting constructive and honest reviews

• Preventing harassment, defamation, or inappropriate content

• Removing content that violates laws or user safety

We reserve the right to remove or modify content at our discretion.

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2. Allowed Content

Users are encouraged to share:

• Personal experiences with insurance adjusters

• Factual descriptions of interactions

• Honest opinions and feedback

• Information that may help others make informed decisions

Content should be:

• Respectful

• Clear

• Relevant to the adjuster or the claim experience

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3. Prohibited Content

The following types of content are not allowed:

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3.1 Harassment and Abuse

• Insults, name-calling, or personal attacks

• Threats or encouraging harm toward any individual

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3.2 Defamatory or False Information

• Statements presented as fact that cannot be verified

• False accusations of illegal activity without evidence

• Fabricated reviews or intentionally misleading content

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3.3 Personal or Sensitive Information

• Private details such as phone numbers, home addresses, email addresses

• Claim numbers, policy numbers, or confidential insurance information

• Personal information about adjusters or third parties without permission

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3.4 Unrelated or Spam Content

• Advertisements or promotions

• Reviews unrelated to adjuster performance

• Repeated posting of the same content (spam)

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3.5 Hate Speech or Discrimination

• Content that targets individuals or groups based on race, ethnicity, gender, sexual orientation, religion, disability, or similar characteristics

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4. Review Moderation Process

We may moderate content through:

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4.1 Automated Review

Tools may flag content for human review if it contains:

• Offensive language

• Potentially defamatory claims

• Personal information

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4.2 Manual Review

Our team may evaluate flagged or reported content to determine whether it violates these guidelines.

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4.3 Content Removal

Content may be removed if:

• It violates these guidelines

• It poses a legal or safety risk

• It is reported and confirmed to be inappropriate

Serious or repeated violations may result in restrictions or removal of the user's ability to post.

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5. User Reporting

Users can report problematic content through our support channel at support@ratemyadjuster.com.

When reporting, please include:

• A link to the content

• A brief explanation of the issue

We will review all reports in a timely manner.

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6. Appeals

If your content is removed and you believe it was done in error, you may appeal by contacting us at support@ratemyadjuster.com.

Please include:

• The original text of your review

• The reason you believe the removal was incorrect

We will evaluate appeals but are not obligated to restore removed content.

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7. Disclaimer

Moderation decisions are made in good faith, but we cannot guarantee that all inappropriate content will be identified or removed. We do not endorse or verify the accuracy of user-submitted reviews.

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8. Updates to These Guidelines

We may update these Moderation Guidelines at any time. Changes take effect once posted. Continued use of the site signifies acceptance of the updated guidelines.

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9. Contact Us

For questions about these guidelines, contact: support@ratemyadjuster.com